Holiday Company Bonding Information
The ATOL scheme of financial protection covers flight-based holidays. If you buy a land or sea-based holiday such as coach, rail or cruise holiday from an ABTA Member your monies will be protected by the ABTA scheme of financial protection. This means that if your travel company fails and your holiday can no longer go ahead you will be entitled to a refund if you are yet to travel and hotel costs and transport home if you are abroad. In addition to financial protection, ABTA Members are also bound to comply with the ABTA Code of Conduct, which ensures high service standards and fair terms of trading. Booking with an ABTA Member also gives you recourse should you have a problem or complaint with your travel company.
IATA provides consulting and training services in many areas crucial to aviation. Travel Agent accreditation is available for travel professionals. Full accreditation allows agents to sell tickets on behalf of all IATA member airlines.
The Travel Trust Association (TTA) is a trading group made up of smaller tour operators and travel agents. Tour operators and travel agents selling holiday packages have trust accounts overseen by TTA trustees and backed by insuranceCustomers who book with a licensed tour operator or travel agent for a complete air holiday package or flight are protected from losing money or being stranded abroad if their tour operator goes out of business.
ATOL stands for Air Travel Organisers’ Licence. It is a government-run financial protection scheme operated by the Civil Aviation Authority (CAA). All monies you pay for package holidays involving flights and holidays including a flight plus accommodation and/or car hire, must be protected under an ATOL licence. You will receive an ATOL Certificate at the time you make your payment, and you will need to keep the certificate safe.ATOL cover means that if your travel company fails and your holiday can no longer go ahead you will be entitled to a refund if you are yet to travel and hotel costs and flights home if you are abroad. Flights booked directly with airlines are not protected under the ATOL scheme.
ATOL is a financial protection scheme, it does not provide other assistance if there are other problems with your holiday.